The AAA offices in Fairfield and New Haven counties will no longer provide any services for the Department of Motor Vehicles such as driver's licenses renewals, the state announced Tuesday.As someone who has had the unfortunate pleasure of dealing with the DMV, the closure of the AAA branch is a troubling to say the least.
Fran Mayko, spokesman for AAA Northeast, confirmed Tuesday that the AAA offices in Fairfield, Stamford, Norwalk, Danbury and Milford will no longer offer DMV services for members and nonmembers.
The DMV equipment at those AAA offices were disabled by the DMV on Saturday, she said.
"We do around 160,000 transactions a year," Mayko said. Those transactions will now have to be completed at a DMV office.
The termination of services in Fairfield and New Haven counties was effective Jan. 1.
AAA offices in other upstate Connecticut locations will offer various DMV services such as driver's license and ID renewals to members and non-members, said the release.
The Department of Motor Vehicles could not reach an operating agreement with the AAA Northeast franchise that owns the offices in Fairfield and New Haven counties, according to the DMV.
The DMV had been in talks since October to keep DMV services running in these locations, but could not agree to the franchise's terms to only serve its members and exclude the remainder of the public, the DMV said.
“The Department’s responsibility is first and foremost to the general public. We need to maintain service levels while controlling costs. As such, we cannot subsidize a private organization’s provision of DMV services if that organization is not willing to find ways to serve the general public,” said DMV Commissioner Michael Bzdyra.
AAA ends DMV service in Danbury
Time: 7:55 AM
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